Since 2017, Doctorlink has been providing online services to the NHS, primarily through its online consultation platform. In November 2020, Doctorlink became part of the HealthHero family and has been diversifying its NHS offering into other areas to support growing demand. We have taken the decision to cease the Doctorlink online consultation platform and we will be withdrawing the service from the market completely by 31st December 2022.
We are working closely with all NHS practices currently using our service to ensure they have time to prepare and source an alternative online consultation provider and will support them with their patient communications and transferring services across to their new provider.
The Doctorlink helpdesk can still be contacted during this transition period and are on hand to support practices and patients as they continue to use our online consultation platform during the transition.
Please contact the Doctorlink helpdesk using our support form so your enquiry can be routed to the correct department.