About

About Doctorlink

Doctorlink is the UK’s leading health and symptom assessment platform, providing 24/7 access to healthcare for over 10 million NHS patients. Through its clinical decision algorithm, Doctorlink is transforming the industry, enabling payers and providers to save cost, improve efficiencies, and increase the accessibility of healthcare. The platform helps people engage in their health and wellbeing, guiding them to the right care, leading to better outcomes and driving prevention.

Founded by Eight Roads, a global proprietary investment firm backed by Fidelity, and headquartered in the UK with offices in the US, Doctorlink has over 125 employees globally. It provides fully customisable and scalable SaaS products for the world’s largest healthcare organisations including AXA, BUPA, Kaiser Permanente and Web MD, and has provided 60 million health assessments to date. Doctorlink is proud to be the leading provider of online Symptom Assessment to the NHS, covering 1,350 GP practices and available to 10 million patients in England. Doctorlink has recently been selected for the GP IT Futures Framework.

Doctorlink’s algorithms are medico-legal compliant and indemnified with rigorous clinical governance and licensed independent peer review. Built by a team of healthcare experts and technology visionaries, the algorithms combine Bayesian logic to ensure robust clinical safety and AI learning to drive continuous improvement methodology.

Culture at Doctorlink