NHS Case Studies: We cover 1500 clinics in England, offering Online Triage (Symptom Checker) and Video Consultation. We took a sample of 10 GP clinics (below) and looking at the patients’ registrations, completed traversals /online symptoms assessments.
Results: We found that clinics with between 10,000 and 30,000 patients have been able to drive Doctors and admin time-savings equivalent to up to £273,000; this figure varies depending on practice size, patients’ registrations, app usage and other factors.
Conclusion: The average total cost of appointments saved at those ten sample clinics/surgeries neared £1 million. The solutions can similarly help health insurers as it offers their members instant access to healthcare, reducing the cost of unnecessary claims, increasing customers’ satisfaction and retention rate.