GP Practices

Doctorlink delivers an online consultation solution that offers GP practices true demand management

Doctorlink delivers an online consultation solution that offers GP practices true demand management

Doctorlink is the digital front door for GP practices, delivering a total triage solution and offering true demand management. It allows practices to offer online consultations to their patients at any time, appointment booking and access to other GP services.

It can help give clinical and admin time back to the practice by diverting up to 40% of patients away from the practice by signposting them to a more appropriate care setting or to self-care. Doctorlink can be fully integrated with EMIS, TPP SystmOne and Vision for appointment booking and repeat prescriptions, reducing the administrative burden on the practice.

What can Doctorlink do

Offer face to face, phone and video consultations to patients depending on their symptoms.

Offer appointment booking with different practitioners such as GPs, nurses MSKs depending on patient symptoms.

Automate demand management, directing patients to other healthcare pathways based on their symptoms.

Enable patients to make admin requests e.g. test results, referrals, fit/sick notes.

Patients can request their repeat prescriptions through the app.

Safeguarding alerts in line with RCGP guidelines.

What can Doctorlink do

Offer face to face, phone and video consultations to patients depending on their symptoms.

Offer appointment booking with different practitioners such as GPs, nurses MSKs depending on patient symptoms.

Automate demand management, directing patients to other healthcare pathways based on their symptoms.

Enable patients to make admin requests e.g. test results, referrals, fit/sick notes.

Patients can request their repeat prescriptions through the app.

Safeguarding alerts in line with RCGP guidelines.

Doctorlink identity checks patients to ensure you only receive requests from registered patients.

Up to 40% of patients diverted to more appropriate forms of care or offered advice for self-care.

Reduces administrative load, especially for the reception team.

Inserts symptom assessment results into clinical system, enabling faster appointment times.

• Doctorlink identity checks patients to ensure you only receive requests from registered patients.

• Up to 40% of patients diverted to more appropriate forms of care or offered advice for self-care.

• Reduces administrative load, especially for the reception team.

• Inserts symptom assessment results into clinical system, enabling faster appointment times.

“Online triage is assisting in reducing the ever-growing burden on general practice. It is alleviating pressures on the phone lines and navigating patients efficiently and effectively to the right care.”

 

Dr Noreen Ahmed, Chapelgreen Practice

“The Doctorlink system has enable us to triage our patients more effectively, ensuring those with urgent problems can be seen on the same day and even directing seriously unwell patients to A&E…as a GP this reduces the risk of missing patients with urgent health problems.”

Dr Clare Bannon, Dove Valley Practice

“Due to COVID 19, contacting GPs has been mainly through phones for everyone, making it a very time-consuming way of accessing healthcare. Online consultations offer an easy and effective alternative, enabling patients to communicate with their doctors in a stress-free manner, saving valuable time”

Dr Sujith Abraham, Chapelgreen Practice

Find out how Doctorlink is already helping other practices:

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