How is coronavirus (COVID-19) affecting my GP practice

GP practices are working differently due to coronavirus (COVID-19) and are exceptionally busy at this time, this means:

  • You might be on hold longer if you try to phone the practice
  • Repeat prescriptions, fit notes and other support functions may take longer to be processed
  • Phone and video appointments will replace some face to face appointments to reduce exposure to patients and staff
  • Some practices will telephone all patients before any appointment is made
  • Your practice may set up special messages on their website to keep you updated of changes

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