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The Future of Healthcare Report 2020

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FAQ Category: About Doctorlink

Can I register for an account using a shared email address?

Posted on December 10, 2020December 10, 2020

No, accounts are created for individuals, users cannot add others such as family members to their accounts, or register multiple users […]

Can I use Doctorlink abroad?

Posted on April 23, 2020

The use of Doctorlink is intended for residents of the United Kingdom. If you are accessing or attempting to access […]

I am having trouble registering, what do I do?

Posted on April 23, 2020April 23, 2020

In order to register with Doctorlink, we have to check we hold the same information as your practice. This will […]

What if I can’t access the internet?

Posted on April 23, 2020

If you don’t have access to the internet you can contact your practice through your usual method. Doctorlink only works […]

I already use another online service with my practice, do I have to re-register?

Posted on April 23, 2020

You will need to register for a Doctorlink account. This doesn’t affect any other accounts that you have for online […]

Is my data safe?

Posted on April 23, 2020April 24, 2020

Yes. We do not have access to your medical record as this is held by your practice. Doctorlink is also […]

Is Doctorlink free?

Posted on April 23, 2020April 24, 2020

Yes it is free to use. The Doctorlink apps are also free to download.

Is the registration process complicated ?

Posted on April 23, 2020

Registration is simple and takes around 2-3 minutes. All we need to know is your name, post code, assigned sex […]

Why can’t I just call the surgery?

Posted on April 23, 2020

You can still contact the surgery via the usual methods. Doctorlink is an additional way to access the services that […]

Why has my practice decided to use Doctorlink?

Posted on April 23, 2020April 23, 2020

Doctorlink is the chosen provider by your local Clinical Commissioning Group (CCG) who support with local developments in your practice, […]

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    1 month ago
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    We're delighted to be joining the HealthHero family of companies providing #digitalhealthcare services. "This marks… https://t.co/IvFtTlL84S

    1 month ago
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    @getdoctorlink
    RT @HospitalHub: Doctorlink joins the HealthHero family of companies - @getdoctorlink @HospitalHub #triage #GP #telemedicine… https://t.co/SdXtuFX1Xr

    1 month ago
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    RT @healthtechworld: Having seen its users sore over lockdown, @getdoctorlink has been acquired by holistic #Healthcare provider HealthH… https://t.co/gHYILJr6Fw

    1 month ago
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    RT @HealthInvestor: HealthHero acquires digital triage provider Doctorlink https://t.co/PIqiRGNjG9 #healthcare #acquisition… https://t.co/BUjtjatGLv

    1 month ago
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    RT @healthtechworld: After being used by the #NHS throughout the #COVID19 pandemic, digital triage provider @getdoctorlink has seen its… https://t.co/GPF5Ys1qj7

    2 months ago

 

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