Urgent Care Triage

Urgent Care Triage

Reduce waiting times and queues for patients in Secondary Care

(A&E, ER, Urgent Care Centres)

Urgent Care Triage

Reduce waiting times and queues for patients in Secondary Care

(A&E, ER, Urgent Care Centres)

What is Urgent Care Triage?

Doctorlink’s Urgent Care Triage platform, an MRHA Class 1 approved medical device, signposts patients safely and appropriately so you can provide the right care to the right patients at the right time.

The patients are automatically prioritised based on clinical needs, so you see the most serious, sickest patients first. Ensuring that you only see the patients that need to be seen in an emergency setting. And with our inbuilt Red Flags and Safeguarding Alerts, you’ll be automatically notified of any urgent issues raised during triage.

25 million

Individuals attended A&E in 2019/2020

4 million

Appointments can be saved with effective triage

£600 million

The cost of those 4 million appointments


  • Clinical grade Class One Medical Device
  • Fully tested clinical content – aligned to hospitals’ pathways and processes.
  • Reporting for management and service improvement
  • Adaptable and flexible to work in a variety of emergency and secondary care settings


  • Reduce queues and waiting times
  • Triage and signpost patients safely and quickly improving the patient journey
  • Reduce the number of inappropriate presentations in emergency departments
  • Collect robust data for reporting and tracking

Who is Urgent Care Triage for?

Doctorlink’s Urgent Care Triage platform is an online triage solution designed for any urgent and emergency departments. Allowing the NHS and healthcare providers to replace their current receptionist check-in and initial nurse triage assessment.

Get in touch

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